Bill Payment Point
How to make the payment of water Bills
(Working days- from 9.00 a.m. to 3.00 p. m.)
(All cheques should be drawn in favour of the “National Water Supply & Drainage Board” and crossed “Account Payee only”. Also ensure that you enter your Account Number on the reverse of the Cheque. Send the bill intact for payments.)
Note: In the event of your cheque/s has been dishonoured SLRs. 500/= per cheque will be debited to your account.
Cashier Points (belongs to Water Board) are available in the RSC - Western North Area
The under mention NWSDB cashier points are available in is RSC Western North area.
Manager office -Gampaha
Area Engineer office -Negombo
Area Engineer office -Kelaniya
Area Engineer office -Ja-ela.
Authorized Agents are available in the RSC – Western North Area
Water Bills can be paid following places in western North area. All Bank of Ceylon branches in Western North area by cash, and following agents private bank in Western North area by cash or cheques.
- Honkong Bank –ATM & Internet
- City Bank Account no -20091019
- Commercial Bank
- Deutsche Bank
- NDB Bank
- Union Bank -Telephone and Internet Banking
- Standard chartered Bank -Telephone Banking
- Seylan Bank (only for customer)
- Nations Trust Bank -All Branches
- Pan Asia Bank -All Branches
- Sampath Bank -Through Sampath net
- Any Cargill’s food city
- Any Branch of Singer & Abans
- All sub post officers & post offices
The following Agency post office and Lecco agents
- H.M.G.P.S.Gunawardana - Kelaniya
- Dulani Agency - Hunupitiya
If your water connection is disconnected due to non payment of bill, the following fees will be charged as re-connection charges.
Domestic - Rs. 2,240.00
Non Domestic - Rs. 6,720.00
If the name and address appearing on the bill is not correct, report to relevant Area Engineer Office to make the changes.
|
First 4 Digits in Water bill acc. No. |
Area office |
Telephone No. |
Manager’s Office |
|
10/28 |
Area Engineer Area Engineer’s Office 977/12,Bulugaha Junction, Kandy Road, Kelaniya |
011 4886818 011 2986640 |
11, Dippitigoda Road, Kelaniya 011 4886812 011 4886815 011 2911228 |
|
10/29 |
Area Engineer Area Engineer’s Office Kapalakanda Road, Ja-Ela. |
011 2237477 |
|
|
10/50 |
Area Engineer Area Engineer’s Office No.433/4A, Ganemulla Road, Kadawatha. |
011 2920244 |
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NRW Reduction
In any water Supply system, Water that produced and released to the distribution system does not fully generate revenue for the Water Authority. This is mainly due to the loss of water through the distribution system by leaks. The quantity of water that does not produce any revenue is usually turmed as Non Revenue Water (NRW). This is usually expressed as percentage of water supplied to the system. While NRW is a threat to the financial sustainability of Water authority is commonly used as a KPI in Water Authority.
Write comment (0 Comments)Manager Areas - RSC WN
Manager Kelaniya
|
Water Supply Scheme Name |
(As at June 2017) |
|
Kelaniya |
35317 |
|
Welisara |
31313 |
|
Biyagama |
43571 |
|
Mahara |
36607 |
|
Ja - Ela |
24737 |
|
Ragama |
15863 |
|
Total |
187408 |
Priority Connections in Kelaniya Region 307
Sewerage Connections 248
Water Supply Coverage – Manager Kelaniya Map
Manager Gampaha
|
Water supply scheme name |
No of Connections (At June 2017) |
|
Gampaha |
4610 |
|
Divulapitiya |
2216 |
|
Minuwangoda |
1527 |
|
Udugampola |
298 |
|
Veyangoda |
5383 |
|
Nittambuwa |
2872 |
|
Kirindiwela |
3503 |
|
Ranpokunugama |
3155 |
|
Katunayaka |
1627 |
|
Raddoluwa |
7238 |
|
Pugoda |
1179 |
|
Negambo |
32429 |
|
Meerigama |
1130 |
|
Yakkala |
7398 |
|
Bataleeya |
495 |
|
Total |
75060 |
Water Supply Coverage – Manager Gampaha map
Key Facts & Figures
Key Facts and Figures
Total Service connections Vs Time in RSC (WN)
|
As at End of Year |
No. of Connections |
|
2012 |
178015 |
|
2013 |
198273 |
|
2014 |
220863 |
|
2015 |
23701 |
|
2016 |
256511 |
|
2017 June |
263029 |
Key Performance Indicators (KPIs) as at end of June 2017 - RSC (WN)
|
Key Result Areas |
Key Performance Indicators |
Formula |
Gampaha |
Kelaniya |
RSC (WN) |
|
Service Level |
Piped Water Connected Coverage(%) |
People served by piped service x 100 Total Regional Population |
21.26 |
77.37 |
43.52 |
|
Water Availability (hrs) |
No. of avg. hours water available to the consumers |
12 - 24 |
6 - 24 |
6 - 24 |
|
|
Water Quality (%) |
No. of samples passing bacteriological testing No. of samples collected |
98.46 |
100.00 |
99.48 |
|
|
Operational |
UFW(%) |
(Water Produced – Water Consumed)x100 Water Produced |
20.52 |
18.07 |
18.75 |
|
Staff/1000 Connections |
Total Staff Total Connections/1000 |
4.13 |
1.84 |
2.88 |
|
|
Energy Cost/ cum water Produced |
Total Energy cost Total Water Produced |
3.35 |
- |
3.35 |
|
|
Estimated Bills per 1000 connections |
No. of Estimated Bills for a period considered Total connections/1000 |
27.67 |
33.57 |
31.89 |
|
|
Defective meters per 1000 connections |
No. of defective meters for a period considered Total connections/1000 |
7.47 |
13.89 |
12.06 |
|
|
Financial |
Operating Ratio |
Operating Expenses Operating Revenue |
0.51 |
0.40 |
0.48 |
|
Debt age |
Total arrears without Current month billing |
0.58 |
1.16 |
0.63 |
|
|
Stock efficiency |
Stock Value No. of Connections |
2508.83 |
1522.47 |
1803.76 |
|
|
Customer Service |
Customer Complaints Received/1000 Connections (Nos.) |
Customer complaints received Total connections / 1000 |
4.28 |
1.93 |
2.60 |
Contact Us
Regional Support Center (W/N) Office
Postal Address : Regional Support Centre (Western - North)
National Water Supply & Drainage Board
433/4A, Ganemulla Road,
Kadawatha.
| Name & Designation | Telephone | Fax | Mobile | |
| Eng. N.U.K.Ranathunga Deputy General Manager |
+94 11 2922131 |
+94 11 2922146 | +94 0777 223733 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
Eng. K.L Edirisinghe |
+94 11 2922145 |
+94 77 7717652 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Manager (Operational & Maintenance) Office - Kelaniya
Responsive WSS : Kelaniya, Wattala/Welisara, Biyagama/Dompe, Mahara, Ja-Ela, Ragama WSS
| Name & Designation | Telephone | Fax | Mobile | Address | |
| Mrs. M.H.U.P De Silva Manager - Kelaniya |
+94 11 2909854 | +94 11 4741981 | +94 71 8478483 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Manager(Kelaniya) National Water Supply & Drainage Board, 11, Dippitiyagoda Road, Kelaniya |
| Mr. R.Vikneswaran Engineer (O&M) |
+94 11 2911228 | +94 114741981 | +94 71 4399062 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Engineer (O&M) NWSDB, 11, Dippitygoda Rd., Kelaniya. |
| Mr.G.S.Pradeep Area Engineer-Kelaniya |
+94 11 4886818 | - | +94 713351263 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Area Engineer, Area Engineer's Office, 977/12, Bulugaha Junction, Kandy Road, Kelaniya. |
| Mr.M.P.K.Costa Area Engineer - Biyagama |
+94 11 4815129 | +94 11 2920244 | +94 77 6711299 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Area Engineer |
| Mr.G.W.J.Prasad Area Engineer - Ja-Ela |
+94 11 5333068 | +94 11 2237477 | +94 77 3489155 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Area Engineer Area Engineer's Office Kapalakanda Road Ja-Ela. |
| Name & Designation | Telephone | Mobile | Address | |
| Mr.R.D.K.Uduwarage OIC-Kelaniya |
+94 2986640 | +94 718040071 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Office-Kelaniya 977/12, Bulugaha Junction, Kelaniya. |
|
Mrs.R.A.N.K.Ranathunga |
+94 2487003 | +94 714458316 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Office - Biyagama Dompe WSS, Walgama, Malwana. |
|
Mr.A.D.H.S.Kumara |
+94 2952770 | +94 718618241 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Office, Wattala, Nigombo Rd, Welissara, Ragama. |
|
Mr.H.R.Buddhi Windana Bandara |
+94 2229828 | +94 285 6699 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Office-Ja-Ela, Joshita Watta, Ekala, Ja Ela. |
|
Mr.R.A.N.Prasantha |
+94 2951552 | +94 711705440 | This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it."> |
OIC Office - Ragama Thalagolla, Ragama |
|
Mr.K.A.L.Chandrasiri |
+94 4942146 | +94 714451932 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Office - Mahara, No.433/4/1, Ganemulla Rd., Kadawatha |
Manager(Operational & Maintenance)Office - Gampaha
Responsive Areas : Gampaha, Negombo, Veyangoda, Nittambuwa, Yakkala, Raddoluwa, Divulapitiya, Meerigama,
Minuwangoda, Pugoda, Bataleeya, Ranpokunagama
| Name & Designation | Telephone | Fax | Mobile | Address | |
| Mr.U.S.V. Lakmal Manager(O&M), Gampaha. |
+94 332236069 +94 33 2231464 +94 33 2232718 |
+94 0332232718 | +94 70 2786952 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Manager (O&M) Gampaha, NWSDB, 36/1, Bauddhaloka Mawatha, Gampaha. |
|
Mrs.Pradeepa Samaratunga, |
+94 33 2231464 +94 33 2232718 |
+94 33 2232718 | +94 71 4477232 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Engineer (O&M) Gampaha, National Water Supply & Drainage Board, 36/1 Bauddhaloka Mawatha, Gampaha. |
|
Mr. Ekanayaka |
+94 33 2224378 | +94 33 2224378 | +94 77 2984144 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Area Engineer, National Water Supply & Drainage Board., 11/1B, Wilaboda Road, Gampaha. |
|
Mr.R.P.S.K.Ranasinghe |
+94 31 2231934 | +94 31 2231934 | +94 77 7764171 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Area Engineer, NWSDB,No.24, Minuwangoda Rd., Negombo. |
|
Mrs.J.A.P.Jayakody |
+ 94 31 2233171 | +94 31 2233171 | +94 71 8495410 | This email address is being protected from spambots. You need JavaScript enabled to view it. | O.I.C Negombo (Distribution) wss, No. 302/4, Meerigama Rd., Mahahunupitiya, Negombo. |
| Mr.N.Wijesundara, OIC - Gampaha Distribution |
+94 33 2248016 | - | +94 71 4477264 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Gampaha(Distribution) WSS, NWSDB, 11/1B, Wilboda Rd., Gampaha. |
| Mr.A.D.Saman O.I.C - Gampaha (Production) |
+94 33 2248016 | - | +94 77 7800942 | This email address is being protected from spambots. You need JavaScript enabled to view it. | OIC Gampaha(Production)WSS, NWSDB, Weediyawatta, Yakkala |
| Name & Designation | Telephone | Fax | Mobile | Address | |
| Mr.L.H.W.P.Silva O.I.C-Veyangoda/ Nittambuwa |
+94 332290141 | - | +94 77 3769746 +94 71 6301443 |
This email address is being protected from spambots. You need JavaScript enabled to view it. | O.I.C.(Veyangoda) WSS, NWSDB, Kalagedihena Rd., Veyangoda. |
| Mr.M.A.Gunawardana O.I.C -Ranpokunagama, Bataleeya |
+94 33 2280223 | +94 77 7445552 | This email address is being protected from spambots. You need JavaScript enabled to view it. | O.I.C. Ranpokunagama WSS, NWSDB, No.F1/B/05/12, Housing Scheme, Ranpokunagama. | |
|
Mrs. J.A.P.I. B.Jayasekara, O.I.C.- Raddolugama |
+94 11 2292552 | +94 11 2292552 | +94 71 4459633 | This email address is being protected from spambots. You need JavaScript enabled to view it. | O.I.C Raddolugama(Distribution) WSS, NWSDB, 7F 50, Raddolugama Housing Scheme, Raddoluwa. |
|
Mr.P.A.J.U.N.P.Perera, |
+94 11 2292357 | - | +94 77 3449336 | - | O.I.C.(Raddolugama) WSS, Water Treatment Plant, NWSDB, Raddolugama. |
|
Mr.R.D.C.Jayasiri,
|
+94 31 2246043 +94 33 2274122 |
- | +94 71 2807778 | - | O.I.C(Divulapitiya) WSS, NWSDB, Divulapitiya. O.I.C(Meerigama) WSS, NWSDB, Meerigama. |
| Mr.D.P.M.S.Dharmapala, O.I.C - Minuwangoda |
+94 71 3462532 | - | +94 71 3462532 | - | O.I.C Minuwangoda WSS, NWSDB, Gamunu Mawatha, Minuwangoda. |
| Name & Designation | Telephone | Fax | Mobile | Address | |
| Mrs. Nona Saheera Haseem O.I.C.-Pugoda, Kirindiwela Ranpokunawatta (Production) Prgoda Intake |
+94 11 2404785 +94 33 3998754 +94 33 2267273 +94 11 2405088 |
- | +94 71 8487741 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
O.I.C(Pugoda) WSS, |
|
Mrs.J.J.Gunasekara |
+94 31 2225000 | - | +94 71 8508490 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Regional Laboratory, |
|
Mr. G.G.T.R.Ekanayaka |
+94 33 2248399 | - | +94 71 6438458 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Regional Work Shop, NWSDB, Weediyawatta, Yakkala |
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