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Schemes which are presently in operation
| Region | Scheme | Total no. of Connections end of Aug 2021 | Average Monthly comsumption (m3/ month) |
| Dehiwala Region | Dehiwala | 64,362 |
1,486,056 1,006,462 |
| Moratuwa | 49,617 | ||
| Kalutara Region | Wadduwa | 18,751 | 277,007 |
| Kalutara | 19,772 | 376,794 | |
| Bombuwala | 3,819 | 61,444 | |
| Pilaminawatte | |||
| Payagala | 10,834 | 185,302 | |
| Beruwala | 11,735 | 214,218 | |
| Aluthgama | 11,092 | 135,743 | |
| Matugama | 479 | 6,042 | |
| Panadura/Horana Region | Horana | 17,236 | 272,156 |
| Bandaragama | 20,600 | 323,793 | |
| Keselwatte | 47,841 | 907,077 | |
| Panadura | |||
| Ingiriya | 1,773 | 24,728 | |
| Kubuka | 14,842 | 212,610 | |
| Total | 292,753 | 5,489,432 | |
| Service Indicators | At end of August 2021 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 56.85% |
| Water Availability (hours) | 24 |
| Water Quality - Bacteriological Quality Compliance | 100% |
| Water Quality - Bacteriological Testing Compliance | 100% |
| Water Quality - All Samples Compliance | 100% |
Operational Indicators
| Operational Indicators | At end of August 2021 |
| Regional Average | |
| Non-Revenue Water (%) | 24.39% |
| Defective Meters per '000 connections | 7.54 |
| Operational Staff/ 1000 connection | 2 |
| Estimated Bills/ 1000 connections | 38.54 |
Performance in Customer Service
| Customer Service Indicators | At end of August 2021 |
| Regional Average | |
| Response to requests for new service connections (%) | 100% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 10.71 |
| Customer Complaints Sold | 92% |
Key Performance Indicators (KPIs)
| Financial KPIs | At end of August 2021 |
| Regional Average | |
| Accounts Receivable Period (months) | 2.9 |
| Operating Ratio | 0.69 |
| Stock Efficiency (LKR/ connection) | 1,474.37 |