Helping you to protect yourself is our prime responsibility.
Help us to continue our service and ensure uninterrupted water supply to your home. You can use our SMARTZone web portal (ebis.waterboard.lk/smartzone) or Mobile apps (NWSDB Smart Pay and NWSDB SelfCare) to pay your water bills and inform any issues. Use our facebook page (www.facebook.com/NWSDB) for regular updates.
Launching of Customer Care Smart Zone !
NWSDB customers can now access the self services customer care web portal to receive important services through internet. Click Here
Chief Information Officer of NWSDB
According to Section 23 (1) (a) and Section 26 (1) of the RTI Act, No. 12 of 2016, the following officer has been nominated as the Information Officer/Designation Officer of NWSDB.
Name : Mr. K D P F Siriwardana
Designation : Deputy General Manager (Corporate Services)
Contact No. : +94 11 2637180
For breakdowns
In case of breakdowns, leaks and any complains regarding the water service. call 1939 - 24 hrs hot line.
Write comment (0 Comments)Inform us about Water Supply breakdown
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In case of Water Supply breakdown inform our Call Centre by dialing 1939 (24 hours)