Regional Support Centre (UVA) was established on 29.04.2011 headed by a Deputy General Manager under the direction of Hon. Minister of Water Supply & Drainage. Earlier it was functioning under the Regional Support Center (Subaragamuwa). Uva province comprises of two districts namely Badulla and Moneragala. Under the supervision of Deputy Genereal Manager Regional Support Centre (DGM-RSC), Regional Office, Bandarawela and Regional Office, Moneragala are functioning with 22 water supply schemes and 11 water supply schemes respectively.

uva map
Please click on map to enlarge it
Statistics of the Area
Total Area 8,488.0 km2
Population (2002) 1,259,900
Population Density (2012) 148.4/km2
* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region Scheme Total no. of connections as end of 31st March 2013 Average Monthly Production
(m3/ month)
Badulla District Seelathenne 169 2,030
Diyatalawa 3,785 156,540
Bandarawela 3,457 79,105
Liyanagahawela 95 810
Haldemulla 257 6,080
Kappetipola 3,166 46,010
Silmiyapura 240 3,650
Bogahakumbura 1,087 14,070
Lunuwatte 441 5,330
Ambagasduwa 2,199 26,870
Madawella 1,151 12,670
Badulla 13,033 357,190
Welimada 633 10,640
Haputale 746 12,370
Girandurukotte 658 21,800
Mahiyanganaya 1,872 51,200
Kandaketiya 59 1,010
Amunekele 384 3,390
Boralanda/ Divithotawila 2,898 37,250
Monaragala District Nakkala 834 12,618
Wellawaya 7,204 15,740
Buttala 3,423 65,054
Monaragala 3,962 76,605
Siyabalanduwa 834 12,618
Okkampitiya 2,185 30,560
Sevanagala 2,020 28,523
Bibile 1,757 23,645
Badalkumbura 1,165 13,660
Thanamalwila 1,252 21,287
Madagama 2,159 21,978
Total 63,134 1,170,948

Ongoing Projects

Small and Medium Water Supply Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Ohiya Transmission 31,150 264.7 Feb 1999 Feb 2013
Monaragala Water Supply - Stage II 12,600 154.8 Jan 1999 Jun 2013
Badalkumbura Water Supply 22,000 124.4 Oct 1999 Jun 2013
Ambagasduwa Water Supply - Stage I 17,750 382.0 Jun 1999 Jun 2013
Wellawaya Water Supply - Stage I 25,000 250.0 Jan 2007 Jul 2012
Wellawaya Water Supply - Stage II 25,000 250.0   Jun 2013

Please click here to view / download full contact list for Regional Support Centre (Uva)

Postal Address : Regional Support Centre (Uva)
National Water Supply & Drainage Board
New Road, Bandarawela
Telephone
: +94 57 2222417
Fax
: +94 57 2221417
Name & Designation Telephone Fax Mobile E-mail
Eng M.I.A. Lathiff
Deputy General Manager (Uva)
+94 57 2224417,
+94 57 2221417
+94 57 2223417 +94 77 7773525 This email address is being protected from spambots. You need JavaScript enabled to view it.,
This email address is being protected from spambots. You need JavaScript enabled to view it.
Eng. W.G.A. Nandasiri
Assistant General Manager (Uva)
+94 57 2232658 +94 57 2232658 +94 77 2240571 This email address is being protected from spambots. You need JavaScript enabled to view it.,
This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone Fax Mobile E-mail
Mr. T.M.M.S.D. Thennakoon
(Bandarawela)
Responsive Areas: Diyathalawa, Bandarawela, Badulla, Boralanda, Divithotawela, Ambagasdowa, Mahiyanganaya, Giradurukotte, Welimada, Haputale, Keppitipola, Madowila, Bogahakumbura, Haldumulla, Seelathenna, Madawela, Silmiyapura, Hali -ela, Lunuwatta, Liyangahawela, Amunukella, Kandeketiya
+94 57 2222417 +94 57 2231048 +94 71 4407145 This email address is being protected from spambots. You need JavaScript enabled to view it.">managerban
@waterboard.lk
Mr. P.A.M. Sumanasekara
(Monaragala)
Responsive Areas: Moneragala, Siyabalanduwa, Bibila, Okkampitiya, Sevanagala, Thanamalwila, Badalkumbura, Wellawaya, Buttala, Nakkala, Medagama
+94 55 2277067 +94 55 2277158 +94 77 7272950 This email address is being protected from spambots. You need JavaScript enabled to view it.">managermon
@waterboard.lk

Service Standard Indicators

Service Indicators  2012
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 16.2%
Per Capita Consumption (l/c/d) 94.0
Water Availability (hours) 9.6
Water Quality - Bacteriological Quality Compliance 94.1% 
Water Quality - Bacteriological Testing Compliance 100.0 %
Water Quality - All Samples Compliance 71.2% 
Sewerage Coverage (%) -

Operational Indicators

Operational Indicators 2012
Regional Average
Non-Revenue Water (%) 30.0%
Non-Revenue Water - m3/conn/day 0.23
Defective Meters per '000 connections 124.6
Total Staff/ 1000 connection 27.4
Operational Staff/ 1000 connection 25.4
Estimated Bills/ 1000 connections 186.4

Performance in Customer Service

Customer Service Indicators 2012
Regional Average
Response to requests for new service connections (%) 90.8%
Customer Complaints Volume (Complaints/ 1000 connection) 230.0
Customer Complaints Resolution 67.5%

Key Performance Indicators (KPIs)

Financial KPIs 2012
Regional Average
Collection Ratio (%) 97.4%
Accounts Receivable Period (months) 3.3
Collectable Accounts Receivable Period (months) 1.3
Operating Ratio 1.34
Production Cost (LKR/ m3 Produced) 24.42
Average Tariff (LKR/ m3 Sold) 18.68
Stock Efficiency (LKR/ connection) n/a