Under the present administrative setup of Southern RSC, both the Deputy General Manager (DGM) and the Assistant General Manager (AGM) are looking after the operations and maintenance (O&M) in addition to the development functions. The Manager (O&M) often coordinates with the AGM for his day to day O&M functions. In the case of development functions however like rehabilitation, the involvement of the DGM is quite significant. Budgetary controls are also being done through the DGM’s office.

At present, the number of water supply systems within the respective regions are as follows:

  • Galle Region - 15 WS Schemes, about 84,846 service connections
  • Matara Region - 15 WS Schemes, about 74,226 service connections
  • Hambantota Region - 18 WS Schemes, about 79,632 service connections

Depending upon the magnitude of service connections, an officer in-charge is being appointed to manage the water systems. In general if there are over 5000 service connections within a water system, then one senior Engineering assistant is appointed as officer in-charge. Otherwise one officer manages several schemes, the number of which depends upon the complexity of the schemes and the geography. The District/ Area Engineer setup is prevailing to facilitate the technical and administrative support to the OICs for their O&M functions. The development that has taken place in Hambantota district in the recent past towards expansion of water supply coverage has been considerably higher than that of the other two districts.

There are two sewerage schemes in operation, one in Galle district and the other in Hambantota district. These are serving specific industrial or commercial purposes and should not be considered as a municipal sewer system in a city.

southern map
Please click on map to enlarge it
Statistics of the Area
Total Area 5,559.0 km2
Population (2009) 2,470,000
Population (2012)* 2,464,732
Population Density (2009) 443.4/km2
Population Density (2012) 411.0/km2
* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region Scheme Total no. of connections as end of 31st December 2012 Average Monthly Production (m3/ month)
Galle District Galle 21,342 717,328
Hikkaduwa 15,436 262,176
Hapugala 3,985 204,299
Bope-Poddala 6,139
Elpitiya 1,121 22,400
Pitigala 291 4,900
Baddegama 716 15,650
Ambalangoda 13,478 406,400
Balapitiya 6,966
Batapola 782 12,765
Akmeemana 3,954 71,000
Habaraduwa 6,644 142,000
Ahangama 3,388 105,705
Koggala 567 450
Udugama 37  
Matara District Deniyaya   188,693
Urubokka  
Weligama 9,205
Matara (Nupe) 32,682 699,239
Matara (Malimboda) 5,470 82,802
Karagoda - Uyangoda 2,033 39,314
Gandara 5,467 99,932
Kudawella 2,629 47,350
Devinuwara 2,249 48,020
Kottegoda 5,512 78,070
Dikwella 7,061 129,883
Makandura 181 2,400
Radampola 358 5,235
Thihagoda 467 5,790
Akuressa 912 19,448
Hambantota District Kirindi Oya 10,668 185,781
Thissamaharama 3,265 70,670
Tangalle 7,439 204,781
Ambalantota Group 8,385
Ranna Group 10,224
Hungama 5,663
Kataragama 5,318 86,201
Beliatta 4,798 77,700
Kirinda 3,147 50,130
Bundala 736 20,370
Agunakolapalessa 2,723 54,820
Katuwana 1,176 13,580
Ridiyagama 691 16,950
Walasmulla 1,110 23,310
Sooriyawewa 3,717 55,000
Kirama 541 6,720
Muruthawela 2,148 51,490
Hambantota 7,883 175,269
Total 239,719 17,878,508

Ongoing Projects

Small and Medium Water Supply Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Pitabeddara Water Supply 6,000 130.3 Apr 2007 Dec 2012
Water Supply to Bonavista Kanda area 1,930 81.0 Jan 2011 Dec 2012
Udugama Water Supply 6,000 145.5 Apr 2004 Sep 2011
Hakmana Water Supply 10,000 383.4 Jan 2008 Dec 2013
Baddegama Water Supply 33,800 441.0 Jan 2013 Dec 2015
Gonapinuwala Water Supply 20,800 350.0 Jan 2013 Dec 2014
Dikkumbura Water Supply 17,100 274.8 Jan 2013 Dec 2014
Bentota Water Supply 18,000 700.0 Jan 2013 Dec 2015

Please click here to view / download full contact list for Regional Support Centre (Southern)

Postal Address : Regional Support Centre (Southern)
National Water Supply & Drainage Board
Paburana, Matara
Telephone
: +94 41 2229792
Fax
: +94 41 2224769
Name & Designation Mobile E-mail
Eng. J.S.K. Pathirana
Deputy General Manager
+94 77 7700436 This email address is being protected from spambots. You need JavaScript enabled to view it.
Mr. M.M.S. Nazeel
Assistant General Manager
+94 77 2302760 This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone Fax Mobile E-mail
Mr. W.K. Dharmadasa
(Matara)
Responsive Areas: Malimbada, Nadugala, Uyanwatte, Mirissa, Matara, Devinuwara, Gandara, Kottegoda, Dikwella, Kudawella, Hallala, Karagoda, Uyangoda, Makandura, Weligama, Deiyaya, Urubokka
+94 41 2229791 +94 41 2222182 +94 77 2442074 This email address is being protected from spambots. You need JavaScript enabled to view it.">managermt
@waterboard.lk
Mr. I.D. Wijesiri
(Galle)
Responsive Areas: Galle, Wackwella, Bope, Poddala, Hikkaduwa, Ambalangoda, Balapitiya, Baddegama, Batapola, Elpitiya, Pitigala, Koggala, Ahangama, Hapugala, Akmeemana, Habaraduwa
+94 91 2242446 +94 91 2241152 +94 77 2442061 This email address is being protected from spambots. You need JavaScript enabled to view it.">managerham
@waterboard.lk
Mr. K.I.K. Ranasinghe
(Hambantota)
Responsive Areas: Ambalantota, Ridiyagama, Thissamaharama, Kataragama, Beralihela, Weerawila, Tangalle, Walasmulla, Hungama, Beliatta, Sooriyawewa, Angunakolapelassa, Katuwana, Muruthuwela
+94 47 2220860 +94 47 2222037 +94 77 7800152  

Service Standard Indicators

Service Indicators  2012
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 46.5%
Per Capita Consumption (l/c/d) 103.6
Water Availability (hours) 23.1
Water Quality - Bacteriological Quality Compliance 96.5%
Water Quality - Bacteriological Testing Compliance 96.5%
Water Quality - All Samples Compliance 84.8%
Sewerage Coverage (%) 0.3%

Operational Indicators

Operational Indicators 2012
Regional Average
Non-Revenue Water (%) 23.5%
Non-Revenue Water - m3/conn/day 0.27
Defective Meters per '000 connections 3.2
Total Staff/ 1000 connection 4.6
Operational Staff/ 1000 connection 4.6
Estimated Bills/ 1000 connections 19.6

Performance in Customer Service

Customer Service Indicators 2012
Regional Average
Response to requests for new service connections (%) 90.2%
Customer Complaints Volume (Complaints/ 1000 connection) 7.4
Customer Complaints Resolution 3.9%

Key Performance Indicators (KPIs)

Financial KPIs 2012
Regional Average
Collection Ratio (%) 1.0%
Accounts Receivable Period (months) 1.6
Collectable Accounts Receivable Period (months) 1.5
Operating Ratio 0.9
Production Cost (LKR/ m3 Produced) 26.7
Average Tariff (LKR/ m3 Sold) 16.32
Stock Efficiency (LKR/ connection) 726.4