Under the present administrative setup of Southern RSC, both the Deputy General Manager (DGM) and the Assistant General Manager (AGM) are looking after the operations and maintenance (O&M) in addition to the development functions. The Manager (O&M) often coordinates with the AGM for her day to day O&M functions. In the case of development functions however like rehabilitation, the involvement of the DGM is quite significant. Budgetary controls are also being done through the DGM’s office.

At present, the number of water supply systems within the respective regions are as follows:

  • Galle Region - 16 WS Schemes, about 106,303 service connections
  • Matara Region - 19 WS Schemes, about 94,582 service connections
  • Hambantota Region - 20 WS Schemes, about 101,961 service connections

Depending upon the magnitude of service connections, an officer in-charge is being appointed to manage the water systems. In general if there are over 5000 service connections within a water system, then one senior Engineering assistant is appointed as officer in-charge. Otherwise one officer manages several schemes, the number of which depends upon the complexity of the schemes and the geography. The District/ Area Engineer setup is prevailing to facilitate the technical and administrative support to the OICs for their O&M functions. The development that has taken place in Hambantota district in the recent past towards expansion of water supply coverage has been considerably higher than that of the other two districts.

There are two sewerage schemes in operation, one in Galle district and the other in Hambantota district. These are serving specific industrial or commercial purposes and should not be considered as a municipal sewer system in a city.

Salinity barrier across the Walawe River


Please click on map to enlarge it

Statistics of the Area

Total Area

5,559.0 km2

Population (1981)*

14,846,750

Population (2012)*

20,359,750

Population Density (1981)*

321/km2

Population Density (2012)*

326.63/km2

* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region

Scheme

Total no. of connections as end of 30 th November 2016

Average Monthly Production (m3/ month)

Galle District

Galle WSS

23,326

850,127

Hikkaduwa WSS

18,288

340,188

Hapugala WSS

5,290

252,023

Bope-Poddala

7,236

Elpitiya

1,621

36,110

Pitigala

341

6,596

Baddegama WSS & WTP

752

26,301

Ambalangoda

16,136

537,024

Balapitiya

8,285

Batapola

1,406

22.090

Akmeemana

5,688

95,000

Habaraduwa

9,779

178,250

Ahangama

4,691

125,428

Koggala

697

 

Udugama

151

4,650

Wakwella WTP

 

850,127

Matara District

Deniyaya

887

222458

Urubokka

262

Weligama

11166

Matara Mirissa

38205

762125

Matara (Malimbada)

6,540

102938

Karagoda - Uyangoda

2397

40756

Gandara

6000

106367

Kudawella

2806

48000

Devinuwara

2365

37334

Kottegoda

8265

138394

Dikwella

7,672

136765

Makandura

245

2620

Radampola

688

10031

Thihagoda

957 13940

Akuressa

1777

39126

Halalla WTP

xxxx

2,21,544

Nadugala WTP

xxxx

1,84,166

Pitabeddara WSS & WTP

158

2076

Hakmana WSS & WTP

920

18723

Hambantota District

Kirindi Oya

12708

248967

Thissamaharama

3,684

72,051

Tangalle

7,888

583,269

Ambalantota Group

9,423

Ranna Group

11,342

Hungama

6,388

Kataragama

6,614

119,503

Beliatta

5,433

81,640

Kirinda

3,457

63,804

Bundala

793

12,688

Agunakolapalessa

2,789

69,191

Katuwana

1,299

19,320

Ridiyagama

861

24,560

Walasmulla

1,848

34,545

Sooriyawewa

4,121

74,414

Kirama

532

7,950

Muruthawela

3,514

130,500

Hambantota

8,407

206,879

Wakamulla

3,107

52,447

Total

282,368

6595694

Ongoing Projects

Small and Medium Water Supply Projects

Project Name

No. of Beneficiaries

Total Cost Estimate
(Rs. Million)

Duration

From

To

Baddegama Water Supply

33,800

441.0

July 2013

Aug 2016

Gonapinuwala Water Supply

20,800

350.0

July 2013

Aug 2015

Dikkumbura Water Supply

17,100

274.8

July 2013

Aug 2014

Bentota Water Supply

18,000

700.0

July 2013

Aug 2015

Sithulpawwa Water Supply

2,250

115

Jun 2014

Jun 2016

Please click here to view / download full contact list for Regional Support Centre (Southern)

Postal Address

:

Regional Support Centre (Southern)
National Water Supply & Drainage Board
Paburana, Matara

Telephone

:

+94 41 2229792 / +94 41 2222105

Fax

:

+94 41 2224769

 

Name & Designation

Mobile

E-mail / Fax


Eng Mr J.K.S. Pathirana
Deputy General Manager

+94 77 244 2050

This email address is being protected from spambots. You need JavaScript enabled to view it.

+94 41 2224769

Eng Mrs T.D. Pitagampola
Assistant General Manager

+94 77 22386179                                                                       

This email address is being protected from spambots. You need JavaScript enabled to view it.

+94 41 2224769

Mr E.A. Edirisinghe

Chief Chemist (Southern / Eastern)

+94 718042425

+94 41 2224769

Eng Mr M. Suvinton

Chief Engineer (Mechanical & Electrical)

+94 773165357

This email address is being protected from spambots. You need JavaScript enabled to view it.

+94 41 2224769

Managers (Operational & Maintenance)

Name & Designation

Telephone

Fax

Mobile

E-mail

  1. Eng Mr S.K. Samantha Kumara
    (Matara)
    Responsive Areas: Malimbada, Nadugala, Uyanwatte, Mirissa, Matara, Devinuwara, Gandara, Kottegoda, Dikwella, Kudawella, Hallala, Karagoda, Uyangoda, Makandura, Weligama, Deiyaya, Urubokka, Hakmana

+94 41 2229791

+94 41 2222182

+94 77 3493011

managermt
@waterboard.lk

  1. Eng Mr I.D. Wijesiri
    (Galle)
    Responsive Areas: Galle, Wackwella, Bope, Poddala, Hikkaduwa, Ambalangoda, Balapitiya, Baddegama, Batapola, Elpitiya, Pitigala, Koggala, Ahangama, Hapugala, Akmeemana, Habaraduwa

+94 91 2235299

+94 91 2241152

+94 77 2442061

This email address is being protected from spambots. You need JavaScript enabled to view it.

  1. Eng Mr R.K.W.K. Ranasingha
    (Hambantota)
    Responsive Areas: Ambalantota, Ridiyagama, Thissamaharama, Kataragama, Beralihela, Weerawila, Tangalle, Walasmulla, Hungama, Beliatta, Sooriyawewa, Angunakolapelassa, Katuwana, Muruthuwela

+94 47 2220860

+94 47 2222037

+94 77 7800152

 managerham
@waterboard.lk

Service Standard Indicators

Service Indicators 

Galle

Matara

Hambantota

2015

     

Regional Average

Water Coverage (%) Pipe System maintained by NWSDB

38.17%

42.56%

71%

50.58%

Water Availability (hours)

17

14

22

23.15

Water Quality - Bacteriological Quality Compliance

     

96.5%

Water Quality - Bacteriological Testing Compliance

     

96.46%

Water Quality - All Samples Compliance

     

84.8%

Sewerage Coverage (%)

     

0.001%

Operational Indicators

Operational Indicators

     

2016

Galle Matara

Hambantota

Regional Average

Non-Revenue Water (%)

24.60%

19.49

20%

21.36%

Defective Meters per '000 connections

     

1.51

Total Staff/ 1000 connection

     

4.24

Estimated Bills/ 1000 connections

     

7.61

Performance in Customer Service

Customer Service Indicators

2015

Regional Average

Response to requests for new service connections (%)

90.2%

Customer Complaints Volume (Complaints/ 1000 connection)

2.25%

Customer Complaints Resolution

2.62%

Key Performance Indicators (KPIs)

Financial KPIs

2015

Regional Average

Collection Ratio (%)

1.01%

Accounts Receivable Period (months)

2.37

Operating Ratio

0.93

Production Cost (LKR/ m3 Produced)

27.73

Average Tariff (LKR/ m3 Sold)

16.32