North Central Region (Anuradhapura and Polonnaruwa Districts)

North Central Region of the National Water Supply & Drainage Board (NWS&DB), which includes Anuradhapura and Polonnaruwa Districts, is headed by the Deputy General Manager (North Central). Regional Support Centre (North Central) has been established to provide the necessary technical and non-technical support for the activities of Operation and Maintenance (North Central) section and as well as to undertake the development activities related to new water supply projects in North Central Province. The development activities of the RSC(NC) are performed under the guidance of Assistant General Manager (North Central) and the responsibility on Operation and Maintenance activities are borne by the Regional Manager (North Central). Functions of RSC(NC) are monitored by the Additional General Manager (Northern/Central) in Head Office.

north central map
Please click on map to enlarge it
Statistics of the Area
Total Area 10,714.0 km2
Population (2001) 1,104,664
Population (2012)* 1,266,663
Population Density (2012) 118.2/km2
* Extracted from the report of Population and Housing 2012 by the Department of Census and Statistics - Sri Lanka.

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

 

 

Comparison of Service Connections

As at end of No. of Connection
2010 62,579
2011 67,294
2012 80,314
2013 85,912
2014 91,900
2015 100,668

 

    North Central

Water Supply Coverage Maps

 
 
 

 

nc deep tube wells

 

nc deep tube wells

nc deep tube wells nc deep tube wells
nc deep tube wells nc deep tube wells  

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Details on existing water supply scheme of North Central Province

Water Supply Schemes in operation

Region Scheme Total no. of connections as end of
31st March 2016
Average Monthly Production
(m3/ month)
Anuradhapura Distrct Kebithigollawa 1,069 18,880
Anuradhapura East 7,065 164,753
Anuradhapura North 8,819 156,921
A'pura New Town 12,247 366,045
Maradankadawala/Kekirawa 7,067 184,961
Ihalagama 4,508
Sacred-City 6,564 145,378
Eppawala 231 4,256
Kahatagasdigiliya 1,441 26,219
Thambuttegama 4,087 73,709
Galnewa - Bulnewa 3,866 52,434
Horowpathana 217 4,437
Habarana 960 14,166
Madawachchiya 1,513 26,380
Padaviya 684 13,424
Talawa 5,521 102,894
Nachchiyaduwa 2,303 36,693
Mihintale 3,695 73,963
Oyamaduwa 79 1,929 
Thanthirimale 259 3,564 
Polonnaruwa District Minneriya 2,936 84,433
  Higurakgoda 3,728 91,738
  Polonnaruwa 10,145 236,269
  Bakamuna 1,112 19,774
  Dimbulagala 2 7,617
  Gallella 1,463 23,193
  Bendiwewa 1,800 90,122
  Sewagama 4,130
  Manampitiya 1,318 35,642
  Medirigiriya 1,772 42,863
Total 101,629 2,102,657

Ongoing Projects

Small and Medium Water Supply Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Hingurakgoda Water Supply Project 93,750 in 2035 130.0 Jan 2004 Dec 2014
Minneriya Water Supply Project - Stage II 100.0 Jan 2007 Dec 2014
Medirigiriya Water Supply Project - Stage I 62,500 in 2035 919.0 Jun 2007 Dec 2014
Ippalogama Housing Scheme WSP (Combined with Kekirawa WSS) 152,000 in 2030 798.0 Jun 2007 Dec 2014
Parasangaswewa 2,855 in 2025 31.60 Sep 2012 Dec 2015
Large Scale Water Supply and Sanitation Projects
Project Name Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Anuradhapura North WSP - Phase 01 (JICA Funded) 113,900 in 2034 10,247 Mar 2013 Jan 2019
Projects in Pipeline

Click here to view the list of Projects in pipeline

 Please Click here to view / download full contact list for Regional Support Centre (North Central)

Postal Address : Regional Support Centre (North Central)
National Water Supply & Drainage Board
Godage Mawatha, Anuradhapura
Telephone
: +94 25 2235993, +94 25 2222295-6
+94 25 2220727, +94 25 2225951
Fax
: +94 25 2225609
Name & Designation Telephone / Fax Mobile E-mail
Eng K.P.R.S.Samarasinghe
Deputy General Manager(NC)
   +94 77 3929326 This email address is being protected from spambots. You need JavaScript enabled to view it.
Eng. S.C.Rathnayake
Assistant General Manager (NC)
+94 25 2235993,
+94 25 2225951/2/6
+94 7104305176 This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone / Fax Mobile E-mail
Eng. C.S.Lokubarana
+94 25 2224454, +94 25 2222296
Fax: +94 25 2235495

+94 71 7390903

This email address is being protected from spambots. You need JavaScript enabled to view it.">manageranu
@waterboard.lk

This email address is being protected from spambots. You need JavaScript enabled to view it.">Responsible Area: Anuradhapura, Vijayapura, Nachchaduwa, Thalawa, Sacred City, Mihintale, Medawachchiya, Kahatagasdigiliya, Horowpathana, Kebithigollawa, Padaviya, Eppawala, Thambuttegama, Galnewa, Bulnewa, Kekirawa, Habarana, Maradankadawala, Ihalagama, Oyamaduwa, Thanthirimale

Polonnaruwa, Hingurakgoda, Minneriya, Bakamoona, Dimbulagala, Gallella, Bendiwewa, Sewagama, Manampitiya

Please Click here to view / download full contact list for Regional Support Centre (North Central) and click here to view Operation and Maintenance (NC) Section

 

Service Standard Indicators

Service Indicators  RSC (North Central) 2015
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 32%
Per Capita Consumption (l/c/d) 127
Water Availability (hours) 23.5
Water Quality - Bacteriological Quality Compliance 100.0%
Water Quality - Bacteriological Testing Compliance 90%
Water Quality - All Samples Compliance 95% 
Sewerage Coverage (%) -

Operational Indicators

Operational Indicators RSC (North Central) 2015
Regional Average
Non-Revenue Water (%) 17.9%
Non-Revenue Water - m3/conn/day 0.12
Defective Meters per '000 connections 61
Total Staff/ 1000 connection 4
Operational Staff/ 1000 connection 3
Estimated Bills/ 1000 connections 2

Performance in Customer Service

Customer Service Indicators RSC (North Central) 2015
Regional Average
Response to requests for new service connections (%) 100.0%
Customer Complaints Volume (Complaints/ 1000 connection) 16
Customer Complaints Resolution 99%

Key Performance Indicators (KPIs)

Financial KPIs RSC (North Central) 2015
Regional Average
Collection Ratio (%) 103.8%
Accounts Receivable Period (months) 2.1
Collectable Accounts Receivable Period (months) 2.0
Operating Ratio 0.84
Production Cost (LKR/ m3 Produced) 31.29
Average Tariff (LKR/ m3 Sold) 38.10
Stock Efficiency (LKR/ connection) 1,958