Central RSC has been functioning since 1987. This is one of the first RSCs that became operational after the NWSDB decided to decentralize its operations. As per the norm. a Deputy General Manager (DGM) is heading the Central RSC. He is supported by an Assistant General Manager (AGM) and other managers in carrying out the administrative and operational functions. This RSC has three regions “Kandy East”, ”Kandy South” and ”Kandy North”. The O&M is under the supervision of the respective regional manager. The most important of the RSC functions is the O&M of water supply schemes. O & M of the only sewerage system in Kandy Hantana area is also the responsibility of the Kandy East regional manager. Other key functions of RSC are: (a) planning and design works related to Local Projects; (b) planning work related to large projects; (c) implementation of rehabilitation and augmentation works of the existing schemes; and (d) billing and revenue collection.

The operations of the Central RSC is monitored and supervised by the Additional General Manager (Central and North) who is stationed in Colombo Head Office. The day to day management of the RSC rests entirely on the DGM and all the managers reporting to him following the hierarchical institutional structure. In general, various Divisions found in the Head Office are represented in the RSC as units. The strengths of such units depend on the degree of decentralization that has taken place. The Central RSC is also providing support services to other RSCs upon request and most of such requests are coordinated by the Additional General Manager (Central & North).

central map
Please click on map to enlarge it
Statistics of the Area
Total Area 5,674.0 km2
Population (2001) 2,423,966
Population (2011)* 2,558,574
Population Density (2011) 451
* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

As at end of

No.of Connection

2006 113,711
2007 128,029
2008 139,414
2009 148,470
2010 164,259
2011 179,840
2012 198,667
2013 211,936
2014 224,217
2015 236,053
2016 248,734
2017 261,362

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region Integrated Scheme Total no. of connections as end of 31st December 2017 Average Monthly Production (m3/ month)
Kandy District Akurana 14,518 346,273
Ankumbura 1,009 7,834
Galagedara 2,326 32,984
Harispaththuwa 17,551 357,210
Pathadumbara 18,111 327,400
Poojapitiya 7,677 105,333
Gampola 21,818 377,357
Nawalapitiya 5,390 111,490
Udu/Yatinuwara 57,894 1,145,734
University 1 136,220
Ampitiya 6,947 132,833
Hantana 610 17,540
Kundasale/Haragama 38,710 822,167
Medadumbara 5,942 99,252
Marassana 5,420 95,145
Matale District Dambulla 5,004 123,541
Matale 30,251 697,237
Naula 2,862 60,182
Nuwara Eliya District Ginigathhena/Poondaluoya 2,213 36,335
Hatton 5,233 89,090
Maskeliya 1,446 22,245
Thalawakele 1,810 34,154
Rikillagaskada 5,419 88,842
Ragala 1,427 19,002
Walapane 1,773 28,580
Central Province Bulk(CBO,LA,KMC) bulk 435,701
Total 261,362 5,749,681

Ongoing Projects

Small and Medium Water Supply Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Improvement of Haragama WSS 15,000 305.73 Dec.2017  Dec 2018
Renovation of University WSS 12,000 714.35 Jan 2018 Dec.2018 
Large Scale Sewerage Projects
Project Name (Donor) No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Water Sector Development Project I Sub Project  - Sewerage Disposal System for Kandy Municipal Area Consultancy (JBIC) 55,000+150,000 migrants 21,982 July 2010 2018
Large Scale Water Supply and Sanitation Projects
Project Name (Donor) No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Greater Matale WSP(France) 362,000 31,453 2017 2020
 Greater Dambulla Water Supply - Stage I(India) 175,000 9,593 2012  2018
Local Bank Funded Projects
Project Name No.of Beneficiaries Total Cost Estimate (R. Million)

Duration

From - To

Wilgamuwa Heenganga WSP 41,000 3,580 2016 - 2018
Laggala New Town WSP 32,000 4,496 2016 - 2018
 
Proposed Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Kundasale - Haragama WSP 330,000 44,000 2018 2021
Kandy - North Pathadumbara WSP 475,000 33,400 2018 2021
Kothmale -Riverside WSP 19,200 3,345 2018 2020
Hasalaka WSP 49,370 5,719 2018 2020
Deltota WSP(Deltota Zone only) 9,561 1,428 2018 2020
Nanuoya WSP 16,500 1,579 2018 2020

Please click here to view / download full contact list for Regional Support Centre (Central)

Postal Address : Regional Support Centre (Central)
National Water Supply & Drainage Board
Gatambe, Peradeniya
Telephone / Fax
: +94 81 2388086, +94 81 2388027
Name & Designation Telephone / Fax Mobile E-mail
Mr.J.H.Meegoda
Deputy General Manager
+94 81 2387149

+94 77 7845535

இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. W.G.C.L.Weerasekara
Assistant General Manager

+94 81 2384176,
 +94 81 2386667, 

Toll Free No: +94 81 2384400

+94 77 2442078  இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

Managers (Operational & Maintenance)

Name & Designation Telephone / Fax Mobile E-mail
Mr. E. P. Rajapakse
(Kandy - South)
Responsive Areas: University, Udunuwara, Yatinuwara, Eriyagama, Kadugannawa, Gampola, Nawalapitiya, Nillambe, Weligalla WSS
+94 81 2389077 +94 77 3928471 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. N.M. Abdul Matheen
(Kandy - North)
Responsive Areas: Harispaththuwa, Alawathugoda, Akurana, Galagedara, Pathadumbara WSS
+94 81 2492302,
Fax: +94 81 2492303
Toll Free No: +94 81 2492222
+94 77 7395384 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. I.C.B. Vithanage
(Kandy - East)
Responsive Areas: Kundasale, Marassana, Tennekumbura, Medadumbara, Hantana, Ampitiyam, Rikillagaskada, Walapane, Ragala, Hatton, Maskeliya, Ginigathhena, Thalawakele, Kotagala, Poondaluoya WSS
+94 81 2420585 +94 71 4198416 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. S.M.S. Bandara
(Production) 
+94 81 2492300   Fax: +94 81 2492222  +94 71 4814576   
Ms. E.D. Manel Deepika
Manager (Human resources)

+94 81 2385602,
Fax: +94 81 2386667
+94 77 7250029 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. W.S.Anil Priyantha
Manager (Commercial)

+94 81 2385602,
Fax:+94 81 2386667
+94 714344141 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

Other Sections

Name & Designation Telephone / Fax Mobile E-mail
Mrs. N.K.B.C.D. Narasinghe
Chief Engineer (Planning & Design)
+94 81 2374528,
+94 81 2386667
+94 71 4426923 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mrs.  U .Munasinghe
Chief Engineer (Development)
+94 81 2387175,
+94 81 2388027

+94 718248724

 

 
Mr. H.P.K.S. Pathirana
Chief Engineer (Contruction)
+94 81 2374528,
+94 81 2386667
+94 71 8298570  
Mr. M.G.S. Nishantha
Chief Engineer (Mechanical & Electrical)
+94 81 2387175,
+94 81 2386667
+94 71 4238844

 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

 

Mr. W. Jayasinghe
Chief Engineer (Sector Planning)
+94 81 23888962,
+94 81 2386667
+94 77 2442058 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

Service Standard Indicators

Service Indicators  RSC (Central) 2017' Dec
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 41%
Per Capita Consumption (l/c/d) 103.72
Water Availability (hours) 20.3
Water Quality - Bacteriological Quality Compliance  
Water Quality - Bacteriological Testing Compliance  
Water Quality - All Samples Compliance  
Sewerage Coverage (%) 0.10%

Operational Indicators

Operational Indicators RSC (Central) 2017'Dec
Regional Average
Non-Revenue Water (%) 23%
Non-Revenue Water - m3/conn/day 0.17
Defective Meters per '000 connections (Monthly Average) 12
Total Staff/ 1000 connection 3.32
Operational Staff/ 1000 connection 2.81
Estimated Bills/ 1000 connections (Monthly Average) 13

Performance in Customer Service

Customer Service Indicators RSC (Central) 2017'Dec
Regional Average
Response to requests for new service connections (%) 100.0%
Customer Complaints Volume (Complaints/ 1000 connection) 18
Customer Complaints Resolution 100%

Key Performance Indicators (KPIs)

Financial KPIs RSC (Central) 2017'Dec
Regional Average
Collection Ratio (%) 104%
Accounts Receivable Period (months) 1.7
Collectable Accounts Receivable Period (months)  
Operating Ratio 1.05
Production Cost (LKR/ m3 Produced) (without O/H  cost) 32.48 
Average Tariff (LKR/ m3 Sold) 33
Stock Efficiency (LKR/ connection) 3,266
Project Name  No of Beneficiaries  Total Cost Estimate (Rs.Million)   From To
 Gr. Kandy Water Supply Project (pha 1, Stg 2) 249,500  4,200  March 2007  2015
Gr. Dambulla Water Supply Project  120,000 10,700  2015  2015
Gr. Matale Water Supply Project 393,317  26,834  2015  2018
Kand North Pathadumbara Water Supply Project 470,000 33,400 2015 2018

 

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