Central RSC has been functioning since 1987. This is one of the first RSCs that became operational after the NWSDB decided to decentralize its operations. As per the norm. a Deputy General Manager (DGM) is heading the Central RSC. He is supported by an Assistant General Manager (AGM) and other managers in carrying out the administrative and operational functions. This RSC has three regions “Kandy East”, ”Kandy South” and ”Kandy North”. The O&M is under the supervision of the respective regional manager. The most important of the RSC functions is the O&M of water supply schemes. O & M of the only sewerage system in Kandy Hantana area is also the responsibility of the Kandy East regional manager. Other key functions of RSC are: (a) planning and design works related to Local Projects; (b) planning work related to large projects; (c) implementation of rehabilitation and augmentation works of the existing schemes; and (d) billing and revenue collection.

The operations of the Central RSC is monitored and supervised by the Additional General Manager (Central and North) who is stationed in Colombo Head Office. The day to day management of the RSC rests entirely on the DGM and all the managers reporting to him following the hierarchical institutional structure. In general, various Divisions found in the Head Office are represented in the RSC as units. The strengths of such units depend on the degree of decentralization that has taken place. The Central RSC is also providing support services to other RSCs upon request and most of such requests are coordinated by the Additional General Manager (Central & North).

central map
Please click on map to enlarge it
Statistics of the Area
Total Area 5,674.0 km2
Population (2001) 2,423,966
Population (2011)* 2,558,574
Population Density (2011) 451
* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

As at end of No.of Connection central
2006 113,711
2007 128,029
2008 139,414
2009 148,470
2010 164,259
2011 179,840
2012 198,667
2013 211,936
2014 224,217
2015  236,053

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region Integrated Scheme Total no. of connections as end of 31st December 2014 Average Monthly Production (m3/ month)
Kandy District Akurana 11,894 254,394
Ankumbura 961 6,650
Galagedara 1,894 32,249
Harispaththuwa 14,740 293,891
Kandy MC(bulk) bulk 332,536
Pathadumbara 16,152 284,275
Poojapitiya 4,371 61,234
Gampola 18,068 308,600
Nawalapitiya 4,562 89,981
Udu/Yatinuwara 49,013 917,092
University 1 149,750
Ampitiya 5,994 116,048
Hantana 589 14,229
Kundasale/Haragama 36,028 693,439
Medadumbara 5,686 93,774
Marassana 4,869 83,794
Matale District Dambulla 4,153 105,283
Matale 27,144 626,658
Naula 2,376 46,601
Nuwara Eliya District Ginigathhena/Poondaluoya 1,823 29,438
Hatton 4,501 81,109
Maskeliya 2,722 41,938
Rikillagaskada 4,142 58,016
Walapane/Ragala 2,534 42,723
Total 224,217 4,756,745

Ongoing Projects

Small and Medium Water Supply Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Marassana Water Supply 25,000 339 Jan 1996  Dec 2015
Thalawakele/ Lindula Water Supply 15,000 352 Jan 2000 Jan 2016
Kundasale Integrated Water Supply 130,000 1685 Jan 1998 Dec 2016
Matale Water Supply 142,800 525 Jan 1999 Dec 2015
Large Scale Sewerage Projects
Project Name (Donor) No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Water Sector Development Project I Sub Project  - Sewerage Disposal System for Kandy Municipal Area Consultancy (JBIC) 55,000+150,000 migrants 21,982 July 2010 2018
Large Scale Water Supply and Sanitation Projects
Project Name (Donor) No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Water Sector Development Project I Sub Project IV - Greater Kandy Water Supply Water Supply Phase I Stage II (JBIC) 249,500 4,200 Mar 2007 2015
 Greater Dambulla Water Supply - Stage I(India) 120,000 10,700 2012  2015
Local Bank Funded Projects
Project Name No.of Beneficiaries Total Cost Estimate (R. Million)

Duration

From - To

Kotmale River Side WSP 18,000 2,874 2015 - 2017
Wilgamuwa Heenganga WSP 25,000 3,754 2014 - 2016
Laggala-Pallegama WSP 32,000 4,623 2014 - 2016
Pathahewaheta WSP 10,328 678 2014 - 2016
Hasalaka WSP 49,370 5,470 2015 - 2017
 
Large Scale Sewerage Projects
Project Name (Donor) No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Water Sector Development Project I Sub Project I Sewage Disposal System for Kandy Municipal Area Consultancy (JBIC) 5,500+150,000 migrants 21,982 Jul 2010 2018

Please click here to view / download full contact list for Regional Support Centre (Central)

Postal Address : Regional Support Centre (Central)
National Water Supply & Drainage Board
Gatambe, Peradeniya
Telephone / Fax
: +94 81 2388086, +94 81 2388027
Name & Designation Telephone / Fax Mobile E-mail
Mr.K.P.R.S. Samarasinghe
Deputy General Manager
+94 81 2387149

+94 77 3929326

இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. J.H. Meegoda
Assistant General Manager

+94 81 2384176,
 +94 81 2386667, 

Toll Free No: +94 81 2384400

+94 77 7845535 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

Managers (Operational & Maintenance)

Name & Designation Telephone / Fax Mobile E-mail
Mr. N. Chandrasena
(Kandy - South)
Responsive Areas: University, Udunuwara, Yatinuwara, Eriyagama, Kadugannawa, Gampola, Nawalapitiya, Nillambe, Weligalla WSS
+94 81 2389077 +94 71 8196194 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. S. Piyaratne
(Kandy - North)
Responsive Areas: Harispaththuwa, Alawathugoda, Akurana, Galagedara, Pathadumbara WSS
+94 81 2492302,
Fax: +94 81 2492303
Toll Free No: +94 81 2492222
+94 77 7223738 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. I.C.B. Vithanage
(Kandy - East)
Responsive Areas: Kundasale, Marassana, Tennekumbura, Medadumbara, Hantana, Ampitiyam, Rikillagaskada, Walapane, Ragala, Hatton, Maskeliya, Ginigathhena, Thalawakele, Kotagala, Poondaluoya WSS
+94 81 2420585 +94 71 4198416 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. S.M.S. Bandara
(Production) 
+94 81 2492300   Fax: +94 81 2492222  +94 71 4814576   
Mr. W. Jayasinghe
Manager (Human resources)

+94 81 2385602,
Fax: +94 81 2386667
+94 77 2442058 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. D.J.Karawgoda
Manager (Commercial)

+94 81 2385602,
Fax:+94 81 2386667
+94 714542556 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

Other Sections

Name & Designation Telephone / Fax Mobile E-mail
Mrs. N.K.B.C.D. Narasinghe
Chief Engineer (Planning & Design)
+94 81 2374528,
+94 81 2386667
+94 71 4426923 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
Mr. A.M.A.M. Adikari
Chief Engineer (Development)
+94 81 2387175,
+94 81 2388027
+94 071 4825182  
Mr. H.P.K.S. Pathirana
Chief Engineer (Contruction)
+94 81 2374528,
+94 81 2386667
+94 71 8298570  
Mr. M.G.S. Nishantha
Chief Engineer (Mechanical & Electrical)
+94 81 2387175,
+94 81 2386667
+94 71 4238844

 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

 

Mr. W. Jayasinghe
Chief Engineer (Sector Planning)
+94 81 23888962,
+94 81 2386667
+94 77 2442058 இம்மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.

Service Standard Indicators

Service Indicators  RSC (Central) 2014' Dec
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 36%
Per Capita Consumption (l/c/d) 108.83
Water Availability (hours) 20.3
Water Quality - Bacteriological Quality Compliance  
Water Quality - Bacteriological Testing Compliance  
Water Quality - All Samples Compliance  
Sewerage Coverage (%) 0.10%

Operational Indicators

Operational Indicators RSC (Central) 2014'Aug
Regional Average
Non-Revenue Water (%) 24%
Non-Revenue Water - m3/conn/day 0.17
Defective Meters per '000 connections (Monthly Average) 0
Total Staff/ 1000 connection 3.93
Operational Staff/ 1000 connection 3.25
Estimated Bills/ 1000 connections (Monthly Average) 1

Performance in Customer Service

Customer Service Indicators RSC (Central) 2014'Aug
Regional Average
Response to requests for new service connections (%) 100.0%
Customer Complaints Volume (Complaints/ 1000 connection) 28
Customer Complaints Resolution 100%

Key Performance Indicators (KPIs)

Financial KPIs RSC (Central) 2014'Aug
Regional Average
Collection Ratio (%) 96.0%
Accounts Receivable Period (months) 2.1
Collectable Accounts Receivable Period (months) 0.95
Operating Ratio 1.08
Production Cost (LKR/ m3 Produced) (Only operational cost) 31.9 
Average Tariff (LKR/ m3 Sold) 37
Stock Efficiency (LKR/ connection) 3,595
Project Name  No of Beneficiaries  Total Cost Estimate (Rs.Million)   From To
 Gr. Kandy Water Supply Project (pha 1, Stg 2) 249,500  4,200  March 2007  2015
Gr. Dambulla Water Supply Project  120,000 10,700  2015  2015
Gr. Matale Water Supply Project 393,317  26,834  2015  2018
Kand North Pathadumbara Water Supply Project 470,000 33,400 2015 2018