NATIONAL WATER SUPPLY & DRAINAGE BOARD

ONLINE PAYMENT OF WATER BILLS

 

 

The Government of Sri Lanka has declared the concept of e-Governance for providing services to the people of Sri Lanka using Information and Communication Technology. Keeping in line with this concept, the National Water Supply & Drainage Board has established a computerized system for Online Payment of Water Bills.

 

Consumers can now visit the Web Site of the NWSDB www.waterboard.lk and make payment of their Water Bills using Credit Cards. This system has been established by the NWSDB for the convenience of its consumers in paying Water Bills.

 

Consumers are kindly requested to visit the NWSDB Web Site www.waterboard.lk to make payment of Water Bills using this facility. When you visit the site you can see a button indicating “Pay Online Your Water Bills” at your right hand side. When you click on this button a form appears so that you can register to make a payment. Consumers are kindly requested to use their National Identity Card Number (NIC No.) for registration purpose. Once the consumer has registered with this system, the NWSDB will check the accuracy of the data and confirm the registration. The NIC No. should be used to make payments thereafter.

 

STAGE I : REGISTRATION

 

Step 01

Visit the NWSDB Web Site www.waterboard.lk

 

Step 02

Select “Pay Online Your Water Bills”

 

Step 03

Select “Sign up for Online Payment”

 

Step 04

Fill up the Registration Form and click on “Register”. 

 

A message will appear to state that your on line payment login ID has been created.

Click on OK. You will return to pay on line dialog box.

The NWSDB will confirm your registration within one working day. Once registration is confirmed by the NWSDB you can make payment of water bills using Credit Cards.

 

STAGE II: PAYMENT OF WATER BILLS

 

Step 01

Visit the NWSDB Web Site www.waterboard.lk

 

Step 02

Select “Pay Online Your Water Bills”. A dialog box appears.

 

Step 03

Enter the NIC No and press Login. In order to make payment you have to login using the previously registered NIC No.

If you type the NIC No correctly a screen will appear displaying your Name, NIC No, Water Bill No, etc. There are two options. One is to pay Regular Bills. The other one is to pay Red Bills. Select your option.

 

Step 04

Type the amount to be paid and click on Pay Now. Then HSBC dialog box appears.

 

Step 04

Select whether Mastercard or Visa Card. A form will appear to enter the credit card details. Any credit card may be used.

 

Step 05

Provide card details and click on Pay.

A message will appear to state that your payment has been accepted.

Finally a receipt will appear on the screen. You may get a print out of the receipt.