The Regional Support Center for the North-Western province was established in year 2008 to serve the people in Kurunegala and Puttalam districts by providing sustainable water and sanitation solutions for their livelihood. The North-Western Regional Support Centre (RSC-NW) provides safe pipe-born drinking water to people via 116,739 service connections as at August 2022 with 19 water supply schemes.
RSC-NW is headed by Deputy General Manager & assisted by Assistant General Manager. The Operation and Maintenance (O&M) activities in pipe borne drinking water supply networks are managed by Kurunegala and Puttalam Managers’ offices. Water reclamation activities and groundwater related activities are managed by two Managers in Water Reclamation Section and Groundwater Section.
Water Reclamation Section provides various services in addition to new sewer connections in Kurunegala municipals limits. This section provides consultations for wastewater treatment designs, testing of wastewater samples and issuing reports for environmental approvals, issuing clearance certificates for Urban Development Authority approvals within Kurunegala municipal limits, and many more wastewater management related services.
Groundwater sources in North-Western region are utilized through groundwater section. Hydrogeological investigations of groundwater sources, construction of water wells (deep and shallow), well development and supply, installation and maintenance of hand pumps are carried out by this section. Addition to that Groundwater (NW) has a groundwater recharge model unit which is used for groundwater awareness programme and also this unit is used to do scientific research on the groundwater recharge process.
Total Connections up to the month of August 2023 in RSC (NW) – 127,914
Contact Us
Additional General Manager
Deputy General Manager
Assistant General Manager
General Overview of the establishment of Additional General Manager (Central/ North-Western/ Sabaragamuwa) Office in Kandy
The Additional General Manager (Central/ North-Western/ Sabaragamuwa) Office has been established as a zonal Additional General Manager Office in February 2022. Regional Support Centers such as Central, North-Western and Sabaragamuwa comes under the zonal coverage area of Additional General Manager (Central/ North-Western/ Sabaragamuwa) Office. The scope of the establishment of this zonal Additional General Manager (Central/ North-Western/ Sabaragamuwa) Office is to develop and sustain more effective and efficient monitoring and support assistant platform to address the day to day Operational and Administrative issues of Water and Wastewater schemes/ Treatment facilities such as Operation & Maintenance, Commercial Matters, Planning & Design, Development, Construction, Rehabilitation (RH) & Non Revenue Water (NRW) matters, Major Development Projects, Electro Mechanical (M&E and Information Technology (IT) and Human Resources Management (HRM) etc of those RSCC as an intermediate entity to coordinate with National Water Supply & Drainage Board – Head Office, Ministry and other Private / Government organizations.
In other words, Additional General Manager (Central/ North-Western/ Sabaragamuwa) zone comprises of three Regional Manager Zones under Regional Support Center (Central) such as Central East, Central North & Central South to fulfill the Treated water supply service coverage in Kandy, Matale and Nuwara Eliya districts. Similarly, there are two Regional Manager Zones under Regional Support Center (North-Western) such as Kurunegala and Puttalam which serves the pipe born drinking water facility to Kurunegala and Puttalam districts. Further, Kegalle and Ratnapura Regional Manager Zones of Regional Support Center (Sabaragamuwa) are in force to fulfill the pipe born drinking water facility to Kaglle and Ratnapura districts.
In the sense of Geographical administrative point of view, overall service coverage under Additional General Manager (Central/ North-Western/ Sabaragamuwa) zone is about one third of the total Island.
As at 30th June 2023, total number of treated water supply connections were more than 600,000. This service coverage is more than 20% of the all Island National Water Supply & Drainage Board service coverage.
Additional General Manager (Central/ North Western/ Sabaragamuwa)
National Water Supply & Drainage Board
Kandy City Wastewater Treatment Plant
Gannoruwa, Peradeniya
Tel: 081-2385962
Email: adgmdvwb@gmail.com/ adgmcnwsab@waterboard.lk
Manager (Water Reclamation – NW)
Manager (Kurunegala – NW)
NWSDB, Kurunegala Road, Ganegoda, Narammala
NWSDB, Kurunegala Road, Giriulla
NWSDB, Nagollagama Road, Pothuwewa, Redeebediella
NWSDB, Nagolla Temple Road, Polpithigama
Manager (Water Reclamation – NW)
Tel: 031-2253409
At any Cashier Point of the Water Board (Island Wide) – By cash or cheques (Working days- from 9.00 a.m. to 3.00 p. m.)
(All cheques should be drawn in favour of the “National Water Supply & Drainage Board” and crossed “Account Payee only”. Also ensure that you enter your Account Number on the reverse of the Cheque. Send the bill intact for payments.)
Note: In the event of your cheque/s has been dishonoured SLRs. 500/= per cheque will be debited to your account.
Cashier Points available in the RSC – North Western
RSC – North Western Office – NWSDB, Dambulla Road, Kurunegala